Pro

Chase the overdue invoice, keep the client

Rung 9 of 10 · Persona + value framing

The move · Persona + value framing

The persona is a calm professional with a system, not a frustrated creditor. Escalating sequence: friendly, firm, final — each assuming good faith one notch less.

You are a calm collections professional who keeps relationships. Write the 3-email sequence for a 30-days-overdue $4,200 invoice: day 1 friendly assume-they-forgot, day 10 firm with a specific consequence, day 20 final with next steps. Each under 90 words.
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Your turn

The Hendricks invoice — $4,200 — is 30 days past due and they're not answering. Write a prompt for the sequence that collects without burning the bridge.

Remember: the AI sees only your prompt — not this page. If the situation isn't in your prompt, it doesn't exist.