🔥 0· 3d to ❄️ freeze

Learn the move, keep the result.

Today's move · ~7 min

Reply to an upset customer

Technique: RTO — Role, Task, Output.

Customer & client communication

0/6

1Reply to an upset customer 2Follow up on a quiet quote 3Win back a client who leftPro 4Set expectations before they slipPro 5Say no without losing themPro 6Offer more without being pushyPro

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