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Explain the work in plain language

Rung 3 of 10 · Audience persona — write to a real person

Try it first · Audience persona — write to a real person

Write the prompt you would actually use for the situation below and score it. The move behind this lesson, with a worked example, opens after your first score. You will remember it better for having tried.

Your turn

You need to tell a customer their AC needs a new compressor — a big bill. Write a prompt that explains it in plain, honest words that build trust instead of suspicion.

Remember: the AI sees only your prompt — not this page. If the situation isn't in your prompt, it doesn't exist.

🔒 Don't paste confidential, personal-health, or payment info.