Pro

Respond to a review — glowing or brutal

Rung 3 of 10 · Context + audience

The move · Context + audience

Every response is really written for the NEXT customer reading it. Thank the good ones specifically; answer the bad ones with calm ownership and a path forward — never defensive.

Write a public reply to this review. Stay warm and specific, take ownership if needed, offer to make it right offline, and remember future customers are reading. Under 70 words.
[the review]

Your turn

A customer left a 2-star review saying your crew left a mess and ran late. Write a prompt for a calm, professional public response that a future customer would respect.

Remember: the AI sees only your prompt — not this page. If the situation isn't in your prompt, it doesn't exist.

🔒 Don't paste confidential, personal-health, or payment info.