FlintFlintby Torch
← Your pathLevel 1 · Beginner
Pro

Say no without losing them

Rung 4 of 10 · Constraints + negative instructions

The move · Constraints + negative instructions

Tell the AI the tone AND what to avoid — no groveling, no long excuses. A clean no with an alternative keeps the relationship.

You are a business owner. Decline a 30% discount request without losing the customer. Warm, firm, offer one alternative. Do NOT over-apologize or give a long justification. Under 90 words.
[request]

Your turn

A good customer asks for a 30% discount you can't give. Write a prompt for a kind but firm no that offers an alternative.

Remember: the AI sees only your prompt — not this page. If the situation isn't in your prompt, it doesn't exist.