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FlintFlintby Torch
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Level 1

Ask it well

Role, task, output, and the format pinned — a first draft you can use.

Done when: Three scored prompts at 70 or better across three areas.

Your assistant

The steps work in any of these. Pick yours and each lesson shows where the setting lives.

Next in this level

Reply to an upset customer

What closes it

  • Hard reply scored 70+ (not yet)
  • Cold outreach scored 70+ (not yet)
  • Safe to upload scored 70+ (not yet)

Lessons, in order

  1. 1Reply to an upset customergate
  2. 2Cold outreach that gets replies
  3. 3What's safe to upload
  4. 4Audit an answer before you use it
  5. 5Say it only if you can prove it

Level 1 skill · Interview

Interview me first

Before a bigger job or a decision, it asks you the questions you would skip.

Where to save it
  • Claude. Upload the skill folder as a skill, or paste the text into a Project's instructions. In Claude Code, put the folder in your skills folder.
  • ChatGPT. Paste the text into a Project's instructions or a custom GPT's instructions, or into your custom instructions.
  • Gemini. Paste the text into a Gem's instructions.
  • Copilot. Paste the text into a Notebook's instructions, or keep it in a file you attach when you need it.
  • Any other assistant. Keep the file. Paste it at the start of a chat, then say which job you are on.

Then run it on one real job and change the wording until it sounds like you.

Licence and credit

This skill is adapted from the grilling skill in an open source set at github.com/mattpocock/skills ↗. The wording and examples are rewritten for a small business. The original licence travels with it. Every download carries NOTICE.md, and the copied text ends with a credit line.

MIT License

Copyright (c) 2026 Matt Pocock

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.

One skill for each level from 1 to 6. See the whole kit

Class weeks 5, 6, 7, 8 feed this level · The long version: Prompting ↗

Practice it in your work

Every work area is Level 1 practice: the same moves, on email, sales, money, hiring and the rest. The three scored prompts above close the level; the areas are where it becomes habit.

1Customer & client communication2 free · 4 Pro›
2Everyday writing2 free · 4 Pro›
3Sales2 free · 4 Pro›
4Marketing & content2 free · 4 Pro›
5Meetings2 free · 4 Pro›
6Planning & prioritization2 free · 4 Pro›
7Data & analysis2 free · 4 Pro›
8Hiring & people2 free · 4 Pro›
9Finance & admin2 free · 4 Pro›
10Research & decisions2 free · 4 Pro›
11Automation & workflows2 free · 4 Pro›
12AI fluency (the technique ladder)3 free · 5 Pro›
13Win & keep customers2 free · 4 Pro›
14In the field2 free · 4 Pro›
15Listen to your customers & market2 free · 4 Pro›
16Make the picture2 free · 4 Pro›
17Make a simple thing2 free · 4 Pro›
18Community & causes2 free · 4 Pro›
19Teaching & training2 free · 4 Pro›
20Selling online2 free · 4 Pro›